ENW APPLICATION & DEVELOPMENT SUPPORT
ESCALATION PROCESS
	
System	On Call or 1st Contact	First Escalation
(IF NO RESPONSE WITHIN 15 MINUTES)              	2nd Escalation
(IF NO RESPONSE WITHIN 15 MINUTES)              	3rd Escalation 
(IF NO RESPONSE WITHIN 15 MINUTES)              	Final Escalation
(DEPARTMENT HEAD)
	
AEP/HPL Request System	Sundar Chitradurga
Work: 713-853-0672
Pgr: /a
Cell: n/a
Home: 281-344-0750	Global On Call  
Pgr: 7132850023@page.metrocall.com
			Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
AEP/HPL View Only Global Counterparties	Sundar Chitradurga
Work: 713-853-0672
Pgr: /a
Cell: n/a
Home: 281-344-0750	Global On Call  
Pgr: 7132850023@page.metrocall.com
			Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
APRS 97 
(Part of SCADA)
	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
CAPS
	TJ Butler
Work: 713-345-4698 
Pgr: 713-768-8444 (Arch)
Cell: 281-686-7846
Home: 713-664-7662	Pete Davis
Work: 713-853-3854
Pgr: 713-509-2633 (personal-Arch)
Cell: n/a
Home: 409-980-1017	Steve Nat
Work: 713-853-4597
Pgr: 877-654-1469 (Blackberry)
Cell: 713-857-7630
Home: 936-321-7677		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Cash Forecast	Brian Bracken
Work: 713-853-0659
Pgr: n/a
Cell: n/a
Home: n/a	On Call
Work: n/a 
Pgr: n/a 
Cell: 713-302-5174
Home: n/a	On Call
Work: n/a
Pgr: 1-888-354-8835
Cell: n/a
Home: n/a	Tom Conley
Work: 713-345-8125
Pgr: n/a
Cell: 713-302-1092
Home: 281-257-2941	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Clark Reports
(part of SCADA)
	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
*See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
COMMSTMAIL
(part of SCADA)
	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
*See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Content Management (also called TeamSite)	CM OnCall
Pgr: 1-888-354-8836
	Peter Milosevich
Work: 713-345-7360
Pgr: n/a
Cell: n/a
Home: 832-237-1408	Jeff Pena
Work: 713-345-3511
Pgr: n/a
Cell: n/a
Home: 713-498-7622	Kevin Guion
Work: 713-345-3883
Pgr: n/a
Cell: 713-502-7261
Home: 281-304-0297	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Cooperkicker	Ramanarao Tamma
Work: 713-853-3066
Pgr: 713-707-7779 (Metrocall)
Cell: n/a
Home: 713-807-8784	Diana Allen
Work: 713-853-5356
Pgr: 713-708-2120 (Arch)
Cell: n/a
Home: 979-265-3429	Madhup Kumar
Work: 713-853-0608
Pgr: 877-654-1955 (Blackberry)
Cell: 713-818-2085
Home: 281-679-5143	Madhup Kumar
Work: 713-853-0608
Pgr: 877-654-1955 (Blackberry)
Cell: 713-818-2085
Home: 281-679-5143	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836
	
CPR
	On Call
Pgr: 713-284-4175 (Metrocall)
	Felicia Ma
Work: 713-345-7012 
Pgr: n/a
Cell: n/a
Home: 832-237-4150	Frances Lim
Work: 713-853-5906
Pgr: 713-285-7190 (Metrocall)
Cell: n/a
Home: 281-679-9037	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
CPR (Canada)	On Call
Pgr: 713-284-4175 (Metrocall)	Felicia Ma
Work: 713-345-7012 
Pgr: n/a
Cell: n/a
Home: 832-237-4150	Frances Lim
Work: 713-853-5906
Pgr: 713-285-7190 (Metrocall)
Cell: n/a
Home: 281-679-9037	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry) 
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Credit Aggregation System	John Powell
Work: 713-853-5822
Pgr: 877-654-1966 (Blackberry)
Cell: 713-569-3066
Home: n/a	Chakravarthy Maduri
Work: 713-853-5567
Pgr: 713-318-2134 (Metrocall)
Cell: n/a
Home: 713-977-5290	Jeff Sung
Work: 713-853-1690
Pgr: 713-415-7129 (Metrocall)
Cell: n/a
Home: n/a		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
DCAF2	Paul O’Neal
Work: 713-345-4208
Pgr: 713-285-9226 (Metrocall)
Cell: n/a
Home: 713-533-1997	Ron Nolte
Work: 713-853-7569
Pgr: 713-327-4773 (Metrocall)
Cell: 281-850-1385
Home: 281-996-1353	Ricky Dang
Work: 713-853-6333
Pgr: 713-318-0939 (Metrocall)
Cell: n/a
Home: 713-334-1111		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
EFM View
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
*See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home: 281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
EGM/EIM European Support
	Stuart Reed 
Work: 713-853-7747
Pgr: n/a
Cell: 713-825-4826
Home: 713-528-7724				Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
EGM Website	Marcia Littledale
Work: 713-345-7042
Pgr: 713-288-1966
Cell: n/a
Home: n/a	Anastasia Aourik
Work: 713-345-4781
Pgr: 713-737-4374
Cell: n/a
Home: n/a
Wei Tai
Work: 713-345-2471
Pgr: n/a
Cell: n/a
Home: 281-829-9375	Randal Frisbie
Work: 713-345-4152
Pgr: 
Cell: 713-825-0928
Home: 281-859-4291		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
EMS	Alan Chen
Work: 713-853-7027
Pgr: 713-708-5682 (Metrocall)
Cell: 713-569-3066
Home: n/a	Kirk Stewart
Work: 713-853-9463
Pgr: 713-327-4113 (Metrocall)
Cell: n/a
Home: 713-398-6256	Madhup Kumar
Work: 713-853-0608
Pgr: 877-654-1955 (Blackberry)
Cell: 713-818-2085
Home: 281-679-5143		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
EnLighten - Deal Warehouse 
(in development only)	Govind Pentakota
Work: 713-345-5478
Pgr: 877-799-8789
(PageNet)
Cell: n/a
Home: 713-789-9014	Frank Zendejas
Work: 713-345-8088
Pgr: 713-288-3460 (Metrocall)Cell: n/a
Home: n/a	Cindy Wisemiller
Work: 713-853-1735
Pgr: 713-318-5705 (Metrocall)
Cell: n/a
Home: 281-589-6837		Richard Burchfield
Work: 713-853-7454
Pgr: n/a
Cell: 713-539-5569
Home: n/a	
EnPower
 
	On-Call
Pgr: 713-327-4523 (Metrocall)
Cell: 713-553-3758
	Duong Luu
Work: 713-853-3374
Pgr: 877-654-1515 (Blackberry)
Cell: 713-857-7965
Home: 713-326-5488	Will Smith
Work: 713-853-7486
Pgr: 713-284-9050 (Metrocall)
Cell: 713-417-4679
Home: 281-894-2290	Steve Nat
Work: 713-853-4597
Pgr: 877-654-1469 (Blackberry)
Cell: 713-857-7630
Home: 936-321-7677
	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
EnPower- Portcalc	On Call
Pgr:: 713-327-4356 (Metrocall)	Norman Lee
Work: 713-853-6976
Pgr: 713-285-6285
Cell: 832-656-7369
Home: n/a
	Dave Nommenson
Work: 713-853-6510
Pgr: 877-654-1676 (Blackberry)
Cell: 281-850-6123
Home: 281-558-9145	
Steve Nat
Work: 713-853-4597
Pgr: 877-654-1469 (Blackberry)
Cell: 713-857-7630
Home: 936-321-7677	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
EquityTrader	Chris Constantine
Work: 713-853-9634
Pgr: 888-799-9368
Cell: 713-628-4758
Home: 713-339-4975	Joseph Koothrappally
Work: 713-853-6819
Pgr: 713-639-9147
Cell: 713-398-0262
Home: 281-693-2633	Lennie Jeganathan
Work: 713-853-6169
Pgr: 713-285-6977
Cell: n/a
Home: 713-320-5145		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
eTrader 
(formerly QuickTrader)	Joseph Koothrappally
Work: 713-853-6819
Pgr: 713-639-9147
Cell: 713-398-0262
Home: 281-693-2633	Lennie Jeganathan
Work: 713-853-6169
Pgr: 713-285-6977
Cell: n/a
Home: 713-320-5145	Chris Constantine
Work: 713-853-9634
Pgr: 888-799-9368
Cell: 713-628-4758
Home: 713-339-4975		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
FERM	Ganapathy Ramesh
Work: 713-853-5918
Pgr: 877-654-1673 (Blackberry)
Cell: 281-541-1862
Home: 281-392-0768				Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Foreign Exchange
	Vridhay Mathias
Work: 713-345-4560
Pgr: 713-285-6185
Cell: 832-524-3556
Home: 713-266-0286	Chris Constantine
Work: 713-853-9634
Pgr: 888-799-9368
Cell: 713-628-4758
Home: 713-339-4975			Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
FSP	Dave Poston
Work: 503-464-8316
Pgr: n/a
Cell: 503-807-0729
Home: n/a	Pete Davis
Work: 713-853-3854
Pgr: 713-509-2633 (Arch)
Cell: n/a
Home: 409-980-1017	Steve Nat
Work: 713-853-4597
Pgr: 877-654-1469 (Blackberry)
Cell: 713-857-7630
Home: 936-321-7677		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
FundSheet
(part of eTrader)	Chris Constantine
Work: 713-853-9634
Pgr: 888-799-9368
Cell: 713-628-4758
Home: 713-339-4975	Joseph Koothrappally
Work: 713-853-6819
Pgr: 713-639-9147
Cell: 713-398-0262
Home: 281-693-2633	Lennie Jeganathan
Work: 713-853-6169
Pgr: 713-285-6977
Cell: n/a
Home: 713-320-5145		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Global Common Codes	Sundar Chitradurga
Work: 713-853-0672
Pgr: n/a
Cell: n/a
Home: 281-344-0750	Global On-Call 
Pgr: 7132850023@page.metrocall.com			Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Global Contracts	Sundar Chitradurga
Work: 713-853-0672
Pgr: /a
Cell: n/a
Home: 281-344-0750
	Global On-Call 
Pgr: 7132850023@page.metrocall.com

	Fred Castrow
Work: 713-853-3252
Pgr: n/a
Cell: 713-408-1215
Home: 713-874-1254	
	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Global Counterparty	Sundar Chitradurga
Work: 713-853-0672
Pgr: /a
Cell: n/a
Home: 281-344-0750	Global On-Call 
Pgr: 7132850023@page.metrocall.com

			Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Global Counterparty Request System	Sundar Chitradurga
Work: 713-853-0672
Pgr: /a
Cell: n/a
Home: 281-344-0750	Global On-Call 
Pgr: 7132850023@page.metrocall.com
			Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Global Facilities	Sundar Chitradurga
Work: 713-853-0672
Pgr: /a
Cell: n/a
Home: 281-344-0750	Global On-Call 
Pgr: 7132850023@page.metrocall.com
			Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Global Report	Scott Lytle
Work: 713-853-9349
Pgr: n/a
Cell: n/a
Home: n/a		Iain Greig
Work: 713-853-9547
Pgr: 
Cell: 281-850-6606
Home: 713-963-8728		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Global Valuation
(not yet in production)	Dana Docherty
Work: 713-345-4718
Pgr: 877-654-1683 (Blackberry)
Home: n/a
Cell: n/a				Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Global Weather Station	Duy Vinh
Work: 713-345-8101
Pgr: n/a
Cell: 713-412-3725
Home: n/a
	Brad Merrell
Work: 713-853-1851
Pgr: 713-285-7187 (Metrocall)
Cell: 713-515-4666
Home: 281-693-5481		Arlene Ogden
Work: 713-345-2823
Pgr: 877-654-1679 (Blackberry)
Cell: 713-560-6499
Home: 281-482-1114	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Gofir *
(Global Overview of Financial Institutions)	Jue Wu
Work: 713-853-3915
Pgr: n/a
Home: n/a
Cell: n/a
	On Call
Work: n/a
Pgr: n/a
Cell: 713-302-5174
Home: n/a	On Call
Work: n/a
Pgr: 1-888-354-8835
Cell: n/a
Home: n/a	Tom Conley
Work: 713-345-8125
Pgr: n/a
Cell: 713-302-1092
Home: 281-257-2941	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
HDB Alarm View
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
HDBView
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home: 281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Infinity
	Kevin Lee
Work: 713-853-7082
Pgr: 713-415-9684
Cell: 713-302-5641
Home: 713-550-8186	Vridhay Mathias
Work: 713-345-4560
Pgr: 713-285-6185
Cell: 832-524-3556
Home: 713-266-0286	Chris Constantine
Work: 713-853-9634
Pgr: 888-799-9368
Cell: 713-628-4758
Home: 713-339-4975		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Internet/Intranet Dev	Allen Elliott
Work: 713-853-7383
Pgr: n/a
Cell: n/a
Home: n/a
	Scott Cleverly
Work: 713-853-7719
Pgr: n/a
Cell: n/a
Home: 281-360-6714	Cornelio Pua
Work: 713-853-7335
Pgr: n/a
Cell: n/a
Home: 281-225-7888	Vern Vallejo
Work: 713-853-4752
Pgr: n/a
Cell: n/a
Home: n/a	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
IRIS
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
LIM	LIM Pgr: 
281-327-2351
	Richard Coathup
Work: 713-853-9327
Pgr: n/a
Cell: 713-853-3923
Home: 281-312-2547	Brad Merrell
Work: 713-853-1851
Pgr: 713-285-7187 (Metrocall)
Cell713-515-4666
Home: 281-693-5481
	Arlene Ogden
Work: 713-345-2823
Pgr: 877-654-1679 (Blackberry)
Cell: 713-560-6499
Home: 281-482-1114	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Lisa 98	John Norden
Work: 713-853-3240
Pgr: n/a
Cell: 281-352-6180
Home: n/a				Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Livelink	Pete Cogbill
Work: 713-853-1995
Pgr: 713-707-0399
Cell: n/a
Home: n/a 
	Moyez Lallani
Work: 713-345-3683
Pgr: n/a
Cell: n/a
Home: n/a	On-Call
Pgr: 713-327-6543 or 9724001905@pagenetmessage.net	Cornelio Pua
Work: 713-853-7335
Pgr: n/a
Cell: 713-408-7996
Home: 281-225-7888	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823

Log Scan
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home: 281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Long Term Debt *	Brian Bracken
Work: 713-853-0659
Pgr: n/a
Cell: n/a
Home: n/a	On Call
Work: n/a
Pgr: n/a
Cell: 713-302-5174
Home: n/a
	On Call
Work: n/a
Pgr: n/a
Cell: 1-888-354-8835
Home: n/a	Tom Conley
Work: 713-345-8125
Pgr: n/a
Cell: 713-302-1092
Home: 281-257-2941	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
MAPS *
(also called Merchant Assets & Portfolio System)	June Wu
Work: 713-853-3915
Pgr: n/a
Cell: n/a
Home: n/a	On Call
Work: n/a
Pgr: n/a
Cell: 713-302-5174
Home: n/a
	On Call
Work: n/a
Pgr: n/a
Cell: 1-888-354-8835
Home: n/a	Tom Conley
Work: 713-345-8125
Pgr: n/a
Cell: 713-302-1092
Home: 281-257-2941	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Market Information Desktop	Jason Li
Work: 713-853-9941
Pgr: 713-327-4422 (Metrocall)
Cell: n/a
Home: 713-937-0193	Ramanarao Tamma
Work: 713-853-3066
Pgr: 713-707-7779 (Metrocall)
Cell: n/a
Home: 713-807-8784
	Madhup Kumar
Work: 713-853-0608
Pgr: 877-654-1955 (Blackberry)
Cell: 713-818-2085
Home: 281-679-5143		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836

Merrick Rex
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
MKM 
(Market Knowledge Management)	MKM On Call
Work Rollover: 713-853-3923
Cell: 713-853-3923
	Arlene Ogden
Work: 713-345-2823
Pgr: 877-654-1679 (Blackberry)
Cell: 713-560-6499
Home: 281-482-1114	Brad Merrell
Work: 713-853-1851
Pgr: 713-285-7187 (Metrocall)
Cell713-515-4666
Home: 281-693-5481	Duy Vinh
Work: 713-345-8101
Pgr: n/a
Cell: 713-412-3725
Home: n/a	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
New Tarp
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home: 281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
OPM
(Operational Pricing Model)	Govind Pentakota
Work: 713-345-5478
Pgr: 877-799-8789(PageNet)
Cell: n/a
Home: 713-789-9014	Frank Zendejas
Work: 713-345-8088
Pgr: 713-288-3460 (Metrocall)
Cell: n/a
Home: n/a	Cindy Wisemiller
Work: 713-853-1735
Pgr: 713-318-5705 (Metrocall)
Cell: n/a
Home: 281-589-6837		Richard Burchfield
Work: 713-853-7454
Pgr: n/a
Cell: 713-539-5569
Home: n/a	
OSS-Lite
(part of SCADA)	Christine Pham
Work: 713-853-4202
Pgr: 713-327-1858 (Metrocall)
Cell: n/a
Home: 713-721-6306	Michael Kaspereit
Work: 713-853-4753
Pgr: 713-285-6082 (Metrocall)
Cell: n/a
Home: 281-355-7134	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
PCS
(Webmodal)	Connie Truong
Work: 713-853-9907
Pgr: n/a
Cell: 713-504-4666
Home: n/a				Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Phoenix System
	Phil McDuffie
Work: 713-853-9977
Pgr: 713-406-1982 (Metrocall)
Cell: 713-594-8631
Home: 281-532-3048	Donald Howard
Work: 713-853-0653
Pgr: 713-285-4727 (Metrocall)
Cell: n/a
Home: n/a	Arlene Ogden
Work: 713-345-2823
Pgr: 877-654-1679 (Blackberry)
Cell: 713-560-6499
Home: 281-482-1114
		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836
	
PI Historian	Kirk Stewart
Work: 713-853-9463
Pgr: 713-327-4113 (Metrocall)
Cell: n/a
Home: 713-398-6256	Alan Chen
Work: 713-853-7027
Pgr: 713-708-5682 (Metrocall)
Cell: n/a
Home: 281-893-3871
	Madhup Kumar
Work: 713-853-0608
Pgr: 877-654-1955 (Blackberry)
Cell: 713-818-2085
Home: 281-679-5143
		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
POPSPrd
(part of SCADA)
	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Position Manager	Kara Maloney
Work: 713-345-7180
Pgr: 713-288-3181
Cell: n/a
Home: n/a	Iain Greig
Work: 713-853-9547
Pgr: n/a
Cell: 281-850-6606
Home: 713-963-8728			Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Position Tracker
(part of eTrader)	Joseph Koothrappally
Work: 713-853-6819
Pgr: 713-639-9147
Cell: 713-398-0262
Home: 281-693-2633	Lennie Jeganathan
Work: 713-853-6169
Pgr: 713-285-6977
Cell: n/a
Home: 713-320-5145	Chris Constantine
Work: 713-853-9634
Pgr: 888-799-9368
Cell: 713-628-4758
Home: 713-339-4975		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720
	
Q Logistics	Dave Rae
Work: +442077837589
Pgr: n/a
Cell: +442077838588
Home: n/a	Iain Greig
Work: 713-853-9547
Pgr: n/a
Cell: 281-850-6606
Home: 713-963-8728
			Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Right Angle/Liquids

	On Call
International Pgr: 713-284-9254
Cell: 73-825-2298
Home:	Dave Karr
Work: 713-853-5740
Pgr: 713-285-6724
Cell: 281-224-2636
Home: 281-343-7843	Chris Hanz
Work: 713-345-9353
Pgr: 877-283-7027
Cell: 713-515-3872
Home: 281-812-1047		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
RisktRAC
	Wei Hu
Work: 713-345-7398
Pgr: 713-285-0744
Cell: n/a
Home: 713-218-7598		Ganapathy Ramesh
Work: 713-853-5918
Pgr: 877-654-1673 (Blackberry) 
Cell: 281-541-1862
Home: 281-392-0768		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
RPM
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
SCADA
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
SCADA Reports
(part of SCADA)	Routine
 713-853-4200 (Metrocall)
Urgent
SCADA on-call
* See “SCADA Note”	Dave Stadnick
Work 713-853-9286
Pgr: 888-487-3607 (Metrocall)
Cell: 281-850-0823
Home:281-578-3089	Brian Ripley
Work: 713-345-4709
Pgr: n/a
Cell: 281-541-2927
Home: n/a		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Siebel	CRM OnCall
Pgr: 1-888-354-8836
	Trinh Abrell
Work 713-853-3513
Pgr: n/a
Cell: 832-439-6678
Home: 281-277-8695	Marc Kazen
Work 713-345-1718
Pgr: n/a
Cell: 832-236-4333
Home: 281-655-0671	Kevin Guion
Work 713-345-3883
Pgr: n/a
Cell: 713-502-7261
Home: 281-304-0297	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823	
Sitara Deal Manager	Sitara Hotline
Work: 713-853-7049	On Call 
Pgr. 713-288-0101 (Metrocall)	Jay Krish
Work: 713-853-5769 
Pgr: 713-285-8372 (Metrocall)
Cell: 713-503-8235
Home: 281-398-7527	
Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Sitara Facility Assignments	Sitara Hotline
Work: 713-853-7049	On Call 
Pgr. 713-288-0101 (Metrocall)	Jay Krish
Work: 713-853-5769 
Pgr: 713-285-8372 (Metrocall)
Cell: 713-503-8235
Home: 281-398-7527	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Sitara Launchpad	Sitara Hotline
Work: 713-853-7049	On Call 
Pgr. 713-288-0101 (Metrocall)	Jay Krish
Work: 713-853-5769 
Pgr: 713-285-8372 (Metrocall)
Cell: 713-503-8235
Home: 281-398-7527	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Sitara Portfolio Manager	Sitara Hotline
Work: 713-853-7049	On Call 
Pgr. 713-288-0101 (Metrocall)	Jay Krish
Work: 713-853-5769 
Pgr: 713-285-8372 (Metrocall)
Cell: 713-503-8235
Home: 281-398-7527	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Sitara Position Manager	Sitara Hotline
Work: 713-853-7049	On Call 
Pgr. 713-288-0101 (Metrocall)	Jay Krish
Work: 713-853-5769 
Pgr: 713-285-8372 (Metrocall)
Cell: 713-503-8235
Home: 281-398-7527	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry) 
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Sitara Reporting	Sitara Hotline 
Work: 713-853-7049	Krishna Lattupally 
Work: 713-853-5216
Pgr: 713-285-7037 (Metrocall)
Cell: n/a
Home: 281-412-5121	Jay Krish
Work: 713-853-5769 
Pgr: 713-285-8372 (Metrocall)
Cell: 713-503-8235
Home: 281-398-7527	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Sitara Trade Blotter	Sitara Hotline
Work: 713-853-7049	On Call 
Pgr. 713-288-0101 (Metrocall)	Jay Krish
Work: 713-853-5769 
Pgr: 713-285-8372 (Metrocall)
Cell: 713-503-8235
Home: 281-398-7527	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Synergi-lite	Jeff Zwiers
Work: 713-853-5905
Pgr: 713-327-2148 (Metrocall)
Cell: n/a
Home: 281-355-5419				Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
TAGG/ERMS	Support Desk
Work: 713-345-3467	On-Call
Pgr: 713-284-9417 (Metrocall)
Cell: 713-304-2953	Francis Lim
Work: 713-853-5906
Pgr: 713-285-7190 (Metrocall)
Cell: n/a
Home: 281-679-9037	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
TAGG-Deal Clearing (DCAF)	On-Call 
Pgr: 713-285-8715

	Ricky Dang
Work: 713-853-6333
Pgr: 713-318-0939
Cell: n/a
Home: 713-334-1111	Ron Nolte
Work: 713-853-7569
Pgr: 713-327-4773
Cell: 281-850-1385
Home: 281-996-1353		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
TAGG-EnPower Auto Confirm	Kumaran Sivaprakasam
Work: 713-345-7541
Pgr: 713-285-4982
Cell: n/a
Home: 832-252-6036	Ricky Dang
Work: 713-853-6333
Pgr: 713-318-0939
Cell: n/a
Home: 713-334-1111	Ron Nolte
Work: 713-853-7569
Pgr: 713-327-4773
Cell: 281-850-1385
Home: 281-996-1353		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
TDS Curve Manager	On Call
 Pgr: 713-327-6032 (Metrocall)	Narasim Kasaru
Work: 713-345-8435
Pgr: 713-406-9847 (Metrocall)
Cell: n/a
Home: 281-990-0058	Bill Fortney
Work: 713-853-9952
Pgr: 713-318-1007 (Metrocall)
Cell: n/a
Home: 281-469-9256	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
TDS Deal Ticker	On Call
 Pgr: 713-327-6032 (Metrocall)	Narasim Kasaru
Work: 713-345-8435
Pgr: 713-406-9847 (Metrocall)
Cell: n/a
Home: 713-266-8725	Mike Swaim
Work: 713-853-6043
Pgr: 713-284-0367 (Metrocall)
Cell: 713-304-6376
Home: 713-283-9612	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
TDS Launch Pad	On Call
 Pgr: 713-327-6032 (Metrocall)	Russ Severson (Business Contact)
Work: 713-853-7386
Pgr: n/a
Cell: n/a
Home: n/a	Narasim Kasaru
Work: 713-345-8435
Pgr: 713-406-9847 (Metrocall) 
Cell: n/a
Home: 713-266-8725	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
TDS Position Load	On Call
 Pgr: 713-327-6032 (Metrocall)	Narasim Kasaru
Work: 713-345-8435
Pgr: 713-406-9847 (Metrocall)
Cell: n/a
Home: 
713-266-8725	Bill Fortney
Work: 713-853-9952
Pgr: 713-318-1007 (Metrocall)
Cell: n/a
Home: 281-469-9256	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
TDS Position Manager	On Call
 Pgr: 713-327-6032 (Metrocall)	Nayan Dattani
Work: 713-345-7163
Pgr: 713-415-6936 (Metrocall)
Cell: n/a
Home: 713-339-4284	Bill Fortney
Work: 713-853-9952
Pgr: 713-318-1007 (Metrocall)
Cell: n/a
Home: 281-469-9256	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
TDS Trade Blotter	On Call
 Pgr: 713-327-6032 (Metrocall)	Narasim Kasaru
Work: 713-345-8435
Pgr: 713-406-9847 (Metrocall)
Cell: n/a
Home: 713-266-8725	Mike Swaim
Work: 713-853-6043
Pgr: 713-284-0367 (Metrocall)
Cell: n/a
Home: 713-283-9612	Zhiyong Wei
Work: 713-853-3020
Pgr: 877-654-1675 (Blackberry)
Cell: 713-553-3641
Home: 281-412-9234	Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Thunderball	On Call
Pgr. 713-825-0928	Ken Dunsmore
Work: 713-345-7462
Pgr: n/a
Cell: 281-455-8032
Home: 281-395-1646	Ian Greig
Work: 713-853-9547
Pgr: 713-288-3185
Cell: 281-850-6606
Home: 713-963-8723		Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
Transmission Offerings	Bill Crooks
Work: 713-345-3492
Pgr: 713-415-5714 (Arch)
Cell: 936-524-4475
Home: 281-292-6833	Asem Atta
Work: 713-853-1700
Pgr: 713-284-2711 (Metrocall)
Cell: 832-647-7888
Home: 713-807-0352	Steve Nat
Work: 713-853-4597
Pgr: 877-654-1469 (Blackberry)
Cell: 713-857-7630
Home: 936-321-7677		Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Treasury Workstation
	Brian Bracken
Work: 713-853-0659
Pgr: n/a
Cell: n/a
Home: n/a	On Call
Work: n/a
Pgr: n/a
Cell: 713-302-5174
Home: n/a	On Call
Work: n/a
Pgr: 1-888-354-8835
Cell: n/a
Home: n/a	Tom Conley
Work: 713-345-8125
Pgr: n/a
Cell: 713-302-1092
Home: 281-257-2941	Joe Wong
Work: 713-345-7316
Pgr: n/a
Cell: 713-301-1644
Home: 281-313-4823
	
Unify - Accounting	On-Call 
Pgr: 713-327-2148 (Metrocall)	Jeff Zwiers
Work: 713-853-5905
Pgr: 713-327-2148 (Metrocall)
Cell: n/a
Home: 281-355-5419	Chris Schomer
Work: 713-853-9020
Pgr: 713-327-1867 (Metrocall)
Cell: 281-850-7249
Home: 281-347-2637	John Warner
Work: 713-345-1756
Pgr: n/a 
Cell: n/a
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify – EDI	Richard Pinion
Work: 713-853-7339
Pgr: 713-620-5086 (Metrocall) 
Cell: n/a
Home: n/a	Robert Virnau
Work: 713-345-4464
Pgr: 713-415-4149 (Metrocall) 
Cell: n/a
Home: n/a	Habib Ahsan
Work: 713-345-3517
Pgr: 713-415-7755 (Metrocall) 
Cell: n/a
Home: 281-537-2689		Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify - Financial Settlements	On-Call 
Pgr: 281-266-3433 (Metrocall)	Richard Brockhan
Work: 713-345-8769
Pgr: 281-266-3433 (Metrocall)
Cell: n/a
Home: 281-458-4141	Chris Schomer
Work 713-853-9020
Pgr: 713-327-1867 (Metrocall)
Cell: 281-850-7249
Home: 281-347-2637	John Warner
Work: 713-345-1756
Pgr: n/a 
Cell: n/a
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a
	
Unify - Gas Settlements	On-Call 
Pgr: 713-285-8739 (Metrocall)	Anwar Melethil
Work: 713-345-4460
Pgr: 713-288-1170 (Metrocall)
Cell: n/a
Home: 832-242-3861	Danny Martinez
Work: 713-853-9247
Pgr: n/a
Cell: n/a
Home: n/a	Matt Pena
Work:  713-345-4209
Pgr: n/a
Cell: 281-850-6176
Home:  281-890-4752	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify - Power Settlements	On-Call 
Pgr: 713-327-7726 (Metrocall)	Lori Boudreaux
Work: 713-345-4198
Pgr: 713-327-7726 (Metrocall)
Cell: n/a
Home: n/a	Chris Schomer
Work 713-853-9020
Pgr: 713-327-1867 (Metrocall)
Cell: 281-850-7249
Home: 281-347-2637	John Warner
Work: 713-345-1756
Pgr: n/a 
Cell: n/a
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify - Monitoring & Tuning	On-Call 
Pgr: 713-285-8739 (Metrocall)	Naj Boukhris
Work: 713-853-9931
Pgr: n/a 
Cell: n/a
Home: 713-780-4273	Ben Nguyen
Work 713-345-4381
Pgr: 713-285-8739 (Metrocall)
Cell: 281-850-7957
Home:  281-397-9695	Matt Pena
Work:  713-345-4209
Pgr: n/a
Cell: 281-850-6176
Home:  281-890-4752	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify – Path Manager 	On-Call 
Pgr: 713-285-8739 (Metrocall)	Ben Nguyen
Work 713-345-4381
Pgr: 713-285-8739 (Metrocall)
Cell: 281-850-7957
Home:  281-397-9695	Matt Pena
Work:  713-345-4209
Pgr: n/a
Cell: 281-850-6176
Home:  281-890-4752	John Warner
Work: 713-345-1756
Pgr: n/a 
Cell: n/a
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify – Market Operations	On-Call 
Pgr: 713-285-8739 (Metrocall)	Ben Nguyen
Work 713-345-4381
Pgr: 713-285-8739 (Metrocall)
Cell: 281-850-7957
Home:  281-397-9695	Matt Pena
Work:  713-345-4209
Pgr: n/a
Cell: 281-850-6176
Home:  281-890-4752	John Warner
Work: 713-345-1756
Pgr: n/a 
Cell: n/a
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify - Pipeline Operations	On-Call 
Cell: 713-539-3340 (Metrocall)	Christine Pham
Work: 713-853-4202
Pgr: n/a
Cell: 713-539-3340
Home: 713-721-6306	Shawn MacPhail 
Work: 713-853-1837
Pgr: n/a
Cell: 713-539-3340
Home:  281-992-5561	Romeo D’Souza 
Work: 713-853-4544
Pgr: n/a
Cell: n/a
Home:  n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify - Volume Management	On-Call 
Pgr: 713-285-8739 (Metrocall)	Jayanta Sengupta
Work 713-345-4463
Pgr: 713-327-2329 (Metrocall)
Cell: n/a
Home:  713-784-3839	Matt Pena
Work:  713-345-4209
Pgr:  n/a
Cell: 281-850-6176
Home:  281-890-4752	John Warner
Work: 713-345-1756
Pgr: n/a (Metrocall)
Cell: n/a
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Sitara/Unify Bridge	On-Call 
Pgr: 713-285-8739 (Metrocall)	Ben Nguyen
Work 713-345-4381
Pgr: 713-285-8739 (Metrocall)
Cell: 281-850-7957
Home:  281-397-9695
	Christine Pham
Work: 713-853-4202
Pgr: n/a
Cell: 713-539-3340
Home: 713-721-6306
	Matt Pena
Work:  713-345-4209
Pgr:  n/a
Cell: 281-850-6176
Home:  281-890-4752	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
Unify - Financial TAGG Load	On-Call 
Pgr: 713-266-3433 (Metrocall)	Richard Brockhan
Work :713-345-8769
Pgr: 281-266-3433 (Metrocall)
Cell: n/a
Home: 281-458-4141	Chris Schomer
Work 713-853-9020
Pgr: 713-327-1867 (Metrocall)
Cell: 281-850-7249
Home: 281-347-2637	John Warner
Work: 713-345-1756
Pgr: n/a (Metrocall)
Cell: n/a
Home: n/a	Ramesh Rao
Work: 713-345-4207
Pgr: n/a
Cell: 713-850-6899
Home: n/a	
VMS (Volume Management System)	Anna Docwra
Work: 713-853-5988
Pgr: 713-406-8290 (Metrocall)
Cell: 713-412-7559
Home: 281-568-4504	Steve Nat
Work: 713-853-4597
Pgr: 877-654-1469 (Blackberry)
Cell: 713-857-7630
Home: 936-321-7677			Stephen Stock
Work: 713-345-8980
Pgr: 877-806-2072 (Blackberry)
Cell: 713-598-0732
Home: 936-321-8836	
Weather	Karen Easley
Work: 713-853-7053
Pgr: n/a
Cell: n/a
Home: n/a	Terry Sanvido
Work: 713-853-4754
Pgr: n/a
Cell: n/a
Home: n/a			Jeff Johnson
Work: 713-853-9664
Pgr: n/a
Cell: 281-850-5712
Home: 713-862-2720	
DATABASE SUPPORT	
Oracle Database Support	On Call
1. Pgr: 888-993-3793
2. Pgr: 888-993-3795	3. Mable Tang
Work: 713-853-3594
Pgr: 281-960-7180
Cell: 281-960-7180
Home: 281-980-6836

	4. Clement Charbonnet
Work: 713-345-3940
Pgr: 281-960-5221
Cell: 281-960-5221
Home: 281-692-0189	5. Khaled Kalouni
Work: 713-345-4226
Pgr: 281-960-5317
Cell: 281-960-5317
Home: 281-990-0171
6. Chip Brewer
Work: 713-345-4868
Pgr: 281-960-7066
Cell: 281-960-7066
Home: 713-957-1165
7. Jim Ogg
Work: 713-345-7225
Pgr: 281-960-5211
Cell: 281-960-5211
Home: 281-655-1696	Richard Burchfield
Work: 713-853-7454
Pgr: n/a
Cell: 713-539-5569
Home: n/a	
SQL Server/Sybase Database Support	On Call
1. Pgr: 888-431-4418
2. Pgr: 877-936-9732 (8779369732@skytel.com)
	3. Bob Ward
Work: 713-345-4409
Pgr: 281-960-5212
Cell: 281-960-5212
Home: 713-721-3888

	4. Chip Brewer
Work: 713-345-4868
Pgr: 281-960-7066
Cell: 281-960-7066
Home: 713-957-1165	5. Jim Ogg
Work: 713-345-7225
Pgr: 281-960-5211
Cell: 281-960-5211
Home: 281-655-1696	Richard Burchfield
Work: 713-853-7454
Pgr: n/a
Cell: 713-539-5569
Home: n/a	
DBA Night-Shift Support
(Monday – Friday
4PM – 2AM ONLY)	1. On Call
Pgr: 877-936-5430	2. Clement Charbonnet
Work: 713-345-3940
Pgr: 281-960-5221
Cell: 281-960-5221
Home: 281-692-0189
	3. Soo-Lian Ervin
Work: 713-853-3576
Pgr: 281-960-7188
Cell: 281-960-7188
Home: 281-480-6666	4. Mable Tang
Work: 713-853-3594
Pgr: 281-960-7180
Cell: 281-960-7180
Home: 281-980-6836
5. Jim Ogg
Work: 713-345-7225
Pgr: 281-960-5211
Cell: 281-960-5211
Home: 281-655-1696	Richard Burchfield
Work: 713-853-7454
Pgr: n/a
Cell: 713-539-5569
Home: n/a	
* SCADA Note:
Routine issues may be reported in the Lotus Notes database IT\SCADAAss.nsf located on server ECTHOU-LNHUB1.
To contact “SCADA on-call” request contact information from Dave Stadnick at 713-85-9286.